All sales through our online shop and at shows/festivals/markets are considered final, and we do not offer refunds. However, if you receive an item that you are unhappy with, or that you have a problem with as you work with it, please contact us at, and we will be happy to work with you to try and resolve the issue to your satisfaction. In some cases, either an exchange or a shop credit may be issued.

DO NOT mail purchased items back to us without contacting us by email first, or a 25% restocking fee may be deducted from any shop credit offered.

Note that any items returned for exchange or shop credit must be returned in original, re-sellable condition and must be pet hair and smoke/odor free. Items sent back in any other condition will not receive a full value exchange or credit.